Health departments: Digital Health Offices from Strategy to Implementation in All Dimensions

Health departments: Digital Health Offices from Strategy to Implementation in All Dimensions

We support public health departments in initiating and sustainably implementing digitization as defined by the German Public Health Service Pact.

In doing so, we assist municipal health departments, starting from strategy development and process modeling through to drawing up plans of action, with implementation in each of the eight activity dimensions set forth in the capability maturity model of the German Federal Ministry of Health. On behalf of our clients, the activities we undertake are:

 1st dimension
Digitization strategy:
co-creative development of digitization strategies with as-is analysis, vision and mission statements, definition of measures and creation of an implementation roadmap; then development of organizational structures, focusing on roles, responsibilities and budgets, etc.
2nddimension
Employees:
training and onboarding concepts; employee awareness measures; change processes
 3rddimension
Process digitization:
survey, documentation and modeling of existing processes; analysis of potential; definition and design of target processes evaluation
 4thdimension
Provision of IT:
identifying requirements; definition of IT service processes with related organizational structures; definition of requirements for procurement
 5thdimension
IT security:
holistic IT security concepts; risk assessment and management; data governance concepts, including identity management
6thdimension
Putting citizens at the center of  consideration
communication concepts; needs-based design of specialist applications; linking digital interfaces to the customer
 7thdimension
Collaboration:
holistic communication and cooperation concepts using digital tools; conception, introduction and support of innovative cooperation formats
8thdimension
Software, data & interoperability:
conceptual design of modular system architectures including interface concept; interface development for connecting specialized procedures; requirements definition; data protection concepts; definition of data security measures.